โลโก้บริษัท Wisesight (Thailand) Co., Ltd.

Senior System Integration Engineer (CRM Tool)

Wisesight (Thailand) Co., Ltd. - Senior-Level, Full time - จตุจักร กรุงเทพมหานคร
฿45,000-฿60,000

We are seeking a seasoned and experienced System Integration Engineer to join our team and lead the integration efforts for FastHelp5. The Senior System Integration Engineer will be responsible for designing and implementing complex integrations between FastHelp5 and other software systems, components, or modules to ensure seamless operation and optimal performance. The successful candidate will provide technical leadership, mentorship, and guidance to other team members, and work closely with software developers, system architects, project managers, and other stakeholders to ensure successful integration of FastHelp5 with other systems.

The ideal candidate will have a strong technical background in CRM systems and software integration, excellent problem-solving skills, and a proven track record of successful CRM integration projects.

Responsibilities:
  • CRM System Integration: Lead the design and implementation of complex integrations between FastHelp5 and other software systems, components, or modules, ensuring that they are compatible, configured correctly, and integrated seamlessly to meet the desired functionality, performance, and quality standards.
  • Technical Leadership: Provide technical leadership, mentorship, and guidance to other team members, including System Integrators and developers, to ensure that the CRM integration process follows best practices, standards, and methodologies.
  • Testing and Debugging: Conduct testing and debugging activities to identify and fix any complex issues or bugs that may arise during the CRM integration process, ensuring the quality and reliability of the integrated system.
  • Documentation: Create and maintain technical documentation related to the CRM integration process, including technical specifications, user manuals, installation guides, and other relevant documentation, to ensure that the integrated system can be properly maintained, updated, and supported.
  • Collaboration: Collaborate with software developers, system architects, project managers, and other stakeholders to understand their requirements, provide technical expertise, and ensure that the integration of FastHelp5 with other systems meets the desired functionality, performance, and quality standards.
  • Quality Assurance: Conduct quality assurance tests, analyze and interpret complex test results, and implement corrective actions to resolve any issues that may arise during the CRM integration process, ensuring the overall quality of the integrated system.
  • Deployment and Support: Assist with the deployment and support of the integrated system, including installation, configuration, and troubleshooting activities, and provide technical support to end-users or other stakeholders as needed.
  • Continuous Improvement: Stay up-to-date with the latest CRM integration technologies, tools, and best practices, and continuously improve knowledge and skills related to CRM integration. Identify and implement process improvements or automation techniques to streamline the CRM integration process and enhance efficiency.
Qualifications:
  • Proven experience as a System Integration Engineer or similar role, with a track record of successful CRM integration projects.
  • Strong technical skills, including expertise in CRM systems and software integration technologies, tools, and methodologies.
  • Proficient in programming languages (Java), scripting languages (JavaScript), and databases.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
  • Ability to provide technical leadership and mentorship to other team members.
  • Ability to work independently and prioritize tasks in a fast-paced environment.
  • Experience with quality assurance and testing methodologies.
  • Strong documentation skills to create and maintain technical documentation.
2 months ago

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Contact

Wisesight (Thailand) Co., Ltd.
123 Suntowers Building B, 33rd Floor, Vibhavadi-Rangsit Rd. Chom Phon, Chatuchak, Bangkok 10900 Direction to Sun Tower B? BTS Mochit (Take Exit 4) / MRT Chatuchak Park (Take Exit 3)

About Wisesight (Thailand) Co., Ltd.

โลโก้บริษัท Wisesight (Thailand) Co., Ltd.

Wisesight (Thailand) Co., Ltd.Information Technology

Wisesight was founded in 2007, the same time with the arrival of social media platforms in Thailand, and have been growing strongly every year. With over 14 years of experience, we now collect biggest

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