โลโก้บริษัท SUFFIX CO.,LTD

Website Tester & Support

SUFFIX CO.,LTD - Entry-Level, Full time - วัฒนา กรุงเทพมหานคร
฿20,000-฿40,000

There are 2 duties in these positions. The first is website tester and the second is website support specialist.

The website testers are primarily responsible for testing and monitoring websites and web applications on multiple desktops, laptops, and mobile devices by applying quality-assurance methods. They must be detail-oriented, possess programming skills, and have a commitment to accuracy. Because they are tasked with increasing user satisfaction, they must ensure that the final product meets client expectations.

The website supports are to provide customer service. They may teach customers how to use a product or implement educational training sessions for a large organization, such as a Company. Some web support specialists help to design programs or make recommendations about the best program options.

Responsibilities

Testing

  • To design test scenarios and performing various types of testing including functional, system integration, regression, and exploratory.
  • Performing root cause analysis
  • To ensure that end-users are happy. Therefore, they must determine the when, where, and why of each production defect or problem at its source. This may involve determining a primary cause or a series of interrelated causes.
  • Generating reports and recommendations
  • You must have a system for recording and documenting all testing results performed. Additionally, he or she must generate reports that accurately detail defects found during testing and offer recommendations for improving existing processes and implementing new tools based on test results.
  • Collaborating with others
  • A large part of the job is to collaborate with developers about any bugs, defects, or issues found. Both you and the developers will work to ensure that bugs are resolved so that website quality will exceed defined standards.

Support Client

  • You must work with customers/employees to identify computer problems and advising on the solution. After getting the problem or issues from the customer you must log and keep records of customer/employee problems. And take the responsibility on problem records until they solve.

Attitude & Mindset

  • Learning by doing
  • Knowledge-hungry learner
  • Excellent communication, time management, multitasking and problem-solving skills
  • Service Mind
  • Strong self-motivation
  • Highly adaptable and enjoy working under pressure

Tools

  • Adobe Photoshop & Illustrator
  • Trello
  • Basecamp
  • Experience or understanding of Robot Framework ,PHPUnit skill is advantage

Contact

SUFFIX CO.,LTD
SUFFIX CO.,LTD. 44/5-6 5th Floor Sukhumvit 55 Thonglor 13, Sukhumvit Road, Klongton Nua, Wattana, Bangkok 10110 TaxID0105553105446 (Headquarter)

About SUFFIX CO.,LTD

โลโก้บริษัท SUFFIX CO.,LTD

SUFFIX CO.,LTDAdvertising

SUFFIX : Digital Strategy & Execution

กรุงเทพมหานคร