There are 2 duties in these positions. The first is website tester and the second is website support specialist.
The website testers are primarily responsible for testing and monitoring websites and web applications on multiple desktops, laptops, and mobile devices by applying quality-assurance methods. They must be detail-oriented, possess programming skills, and have a commitment to accuracy. Because they are tasked with increasing user satisfaction, they must ensure that the final product meets client expectations.
The website supports are to provide customer service. They may teach customers how to use a product or implement educational training sessions for a large organization, such as a Company. Some web support specialists help to design programs or make recommendations about the best program options.
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