โลโก้บริษัท ManpowerGroup Solution

Field Support Technician

ManpowerGroup Solution - Entry-Level, Contract - ปทุมวัน กรุงเทพมหานคร
฿35,000-฿50,000

Scope of work:

  • Field Support Services
  • Software Maintenance and Support
  • IMACs: Installs, Moves and Changes
  • Hardware Maintenance & Support for servers and pc´s
  • Preparation of equipment in advance of disposals
  • Remote Hands for data center services
  • Tools: ITSIM, Assets M
  • Stock Management
  • Remote Hands Eyes for Network
  • Telecom – Billing & invoicing
  • Workstations DLO
  • Training rooms preparation – Set up image for PCs
  • Mobile Telephony services
  • Printers
  • Meeting rooms support (VC, Audio devices)
  • Operational Reporting (including ad-hoc requests)
  • Audio Video Conference support
  • VIP support – Skills to manage SLAs and interact with VIP users
  • Any other tasks reasonably required by Customer

  

Requirements:

  • At least 1-3 years experience in related field
  • Good command of English with communication skills both written and spoken
  • Good presence, educated/polite, being decisive, orderly/organized, communicative, teamwork
  • Experience dealing with users and in-situ, phone and email support.
  • Mature and professional behavior in work environments located in clients' offices, showing technical skills as well as abilities to handle difficult situations dealing with the final user
  • Advance technical knowledge on Windows 7, 8.1 and 10 environments.
  • Support Microsoft applications and services: Bitlocker, SCCM, Internet Explorer, Office Suite; and other specifics: Cisco Webex, Cisco Jabber, Cisco AnyConnect and Lotus Notes.
  • Installation and configuration of standard equipment: network reimage using Symantec Management Agent Server (Altiris).
  • Knowledge in the use of remote control and assistance tools.
  • Basic knowledge on the creation and management of users in Active Directory.
  • Register, modification and deletion of IP telephony via Cisco Call Manager or COMRA.
  • Administration of RSA Secure ID.
  • Knowledge on iOS devices, iPhone and iPad, and MDM systems.
  • Basic support for Cisco VideoConferencing systems.
  • Incident management with external vendors
  • Able to start work immediately is a plus

 

Work location: BTS Pleonchit

Work hours: Monday - Friday 08.00-17.00 or 09.00-18.00 depends on Manager assigned

Salary: up to 50K

Job Type: 1 year contract (Extendable)

 

Benefits:

  • Social Security Insurance
  • Medical Insurance
  • Annual leave 10 days/year
  • Sick leave
  • Allowance 1K
  • Bonus 

 

 

Interested candidate please submit your update CV/Resume to wasidthee.k@manpower.th.com

or contact K. Wasidthee 02 036 5999 #1424 for more information. 

4 months ago

Related Skills

#cisco#ios#support#technician#windows

Contact

ManpowerGroup Solution
25th Floor,Rajanakarn Building,3 South Sathorn RD Yannawa,Sathorn,Bangkok 10120,Thailand

About ManpowerGroup Solution

โลโก้บริษัท ManpowerGroup Solution

ManpowerGroup SolutionHuman Resources

บริษัท แมนพาวเวอร์กรุ๊ป (NYSE: MAN) คือ ผู้นำระดับโลกในธุรกิจการให้บริการการจ้างงาน ที่สร้างสรรค์และนำเสนอบริการต่าง ๆ ซึ่งช่วยให้ลูกค้าได้รับความสำเร็จในโลกของการทำงานที่มีการเปลี่ยนแปลงอยู่เสมอ แมนพ

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