โลโก้บริษัท Krungsri Consumer

Data Engineer (Production Support)

Krungsri Consumer - Senior-Level, Full time - ปทุมวัน กรุงเทพมหานคร
ต่อรองเงินเดือนได้

Job Highlight:

  • Talend, Hive, Hadoop, Python
  • Knowledge with Data Lake / Database / SQL
  • Identify issues and suggest good solutions

Job Description:

The production support (Data Lake) will be responsible to monitor, support, analyze and logging when issues found. The production support must act quickly to analyze the issue with available data and find the root cause of the problem. They also develop a solution or pass the problem to related team members, all the while providing users with progress updates.

Role & Responsibilities:

  • Troubleshoot Issues: When technical issues with the Data Lake arise, production support must act quickly to analyze the available data and find the root cause of the problem. They may then develop a solution themselves or pass the problem to other team members, all the while providing users with progress updates.
  • Assist Users: This role entails interacting with Data Lake users both internal and external departments. These interactions can occur in various setups, including in-person meetings, phone calls, emails, and live messaging chats. In all these cases, it's vital to address concerns promptly and maintain a helpful attitude.
  • Contribute to Product Development: Production support participate in all stages of the product development process, including designing, building, and testing. They also create useful tools such as internal software to automate key processes or platforms where users can send inquiries and reviews.
  • Suggest Improvements: Because production support deal with Data Lake issues firsthand, they can readily suggest overall product improvements, such as features that users want. Ideally, they should also proactively evaluate processes and provide recommendations to increase efficiency.
  • Prepare Technical Documentation: Production support prepare extensive documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other common tasks include weekly reports summarizing production performance, release notes for upgrades, and troubleshooting guides.

Qualifications:

  • Bachelor's Degree in Computer Sciences, Software Engineering or equivalent experience.
  • 5+ years of experience in Data Engineer or Data Production Suport.
  • Experience to build data pipeline with Talend or familiar tools.
  • Strong programming skills such as Python, Spark, SQL (HUE).
  • Analytical mind and problem-solving aptitude.
  • A good understanding in data structures or data architecture.
  • Ability to communicate and simplify complex information to non-technical person.
  • Good analytical and troubleshooting skills with a demonstrated proficiency at problem solving/root cause analysis to identify issues and resolve.
  • Can do attitude, service orientation, and self-learning skill; superb team player.
  • Ability to provide development solutions in accordance with the Software Development Life Cycle methodologies such as SCRUM and Agile.
  • Bonus Skill:
    • Financial or Telecom industry and data model knowledge.
    • Experience in SQL, NoSQL, Linux, Shell Scripting, Apache Airflow or Cloud platform such as Google, AWS. 
4 months ago

Related Skills

#hadoop#hive#sql#talend

Contact

Krungsri Consumer
Krungsri Ploenchit Office 550 Ploenchit Road, Lumphini, Pathumwan, Bangkok 10330

About Krungsri Consumer

โลโก้บริษัท Krungsri Consumer

Krungsri ConsumerFinancial

Explore the consumer financial world that allows you to create great impact on everyone’s life!  Krungsri Consumer, the consumer-finance arm of Bank of Ayudhya, one of the largest card issuers in Thai

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