Business Analyst (Lending Business)

Role and Responsibilities:

• Act as interface between business users and IT team to liaise needs of IT solution supporting business growth and strategic plans

• Collaborate with business users, cross-functional teams and/or customers to develop business requirement and use cases which requires IT solutions

• Initiate new idea and be receptive to others’ idea for process improvement and system development

• Work with IT development teams, external partners and related departments e.g. Operation, Risk, Compliance, etc. for impact analysis and gap assessment to ensure completeness of solution delivery

• Develop essential documents and facilitate essential meetings among cross functional teams to complete functional requirement and responsible tasks

• Work with business users, Enterprise Architect, System Analyst, external partners and related teams for scope, budget, timeline and resources planning of the solution development

• Oversee and manage the quality of solution delivery and the day to day operational and tactical problem-solving

• Be able to understand and anticipate business needs, priorities, technology challenge and proposes best fit and optimum solutions

• Coordinate with related teams for user acceptance testing (UAT), production verification testing (PVT), train the trainers and go live readiness checking to ensure quality of solution delivery

• Manage and ensure stake holders’ satisfaction by prioritizing and managing expectations to successful delivery

• Monitor and evaluate post implementation and define changes for improvement

• Maintain knowledge in business process of responsible domains including customer needs and business plans

• Maintain relationship with business user community to understand business requirements and priorities

Qualifications:

• Minimum of 5 years’ experience in business analyst, system analyst or business process transformation, preferable from banking or consulting background

• Hands-on experience and knowledge in banking and loan business including related regulatory and compliance 

• Excellent planning, systematic and conceptual thinking, time management, problem solving, risk management negotiating, coordinating and initiating skills

• Strong analytical and logical thinking with proven ability to quickly understand complex business and systems and provide a suited solution

• Experience in agile software development and design thinking for requirement development will be advantage

• Excellent verbal and written communication and ability to present technical concepts to both technical and non-technical groups, both in Thai and English 

• Great interpersonal and communication skills and ability to effectively collaborate with all levels of diverse people such as business users, developers, quality assurances, subject matter experts, and architects

• Experience of presenting to and managing expectations with high level executives would be advantage

• Possess a high energy level, sense of urgency, decisiveness, and an ability to work well under pressure

• Master’s degree in Computer Science, Computer Engineering, IT, Economics, Accounting, Finance, Business Administration or related fields

• Great attention to detail and hands on

• Critical thinker and problem-solving skills

• Team player, reliable and open minded