โลโก้บริษัท Fillgoods Technology Co., Ltd.

Application Support

Fillgoods Technology Co., Ltd. - Middle-Level, Full time - สาทร กรุงเทพมหานคร
฿30,000-฿45,000

Job Highlights

  • Bachelor's degree in IT or related fields
  • Min 1-2 years' experiences as Application Support
  • Able to work as shift / 5 days per week

Job Descriptions:

  • Performing as the first level support to gathers the issues/data for problems reproduction.
  • Investigating technical production issues raised by CS or Internal User and swiftly provide a workaround/resolution within the defined SLA.
  • Coordinating with other technical teams (PO, QA, and Developer) in troubleshooting and resolving service incidents.
  • Identifying issue scope, expected result, and issue severity.
  • Working closely with the Development/Product team to understand new features, configurations, and elements to be deployed in each release.
  • Monitoring application/System performance.
  • 5 working days/week and work as a shift (8:00-17:00, 10:00-19:00, 12:00-21:00 and 14:00-23:00, 15:00-24.00). Day off is rotation. (Can work on Weekend, some week in 1 month)
  • On-call duty and other responsibilities as assigned.

Qualification:

  • Bachelor’s degree in IT, Computer Science, Computer Engineering, or related fields.
  • Minimum 1-2 years of working experience as application support.
  • Strong problem solving and verbal and written communication skills.
  • Knowledge in SQL Database systems, Team viewer, or System monitor log tools.
  • Good attitude, Open Minded, Calm & Friendly, and Service mind.
  • Able to work under pressure and shift work.

Head office :

BTS Chongnonsi (Exit 5). Asia Centre Building (15th Floor), Address 173 Sathon Tai Road, Soi 7, Sathon Bangkok 10120. ( but mostly work from home )

interested candidate please send CV to me at sarawan.wee@fillgoods.co for more info please call me (Joke) 065-4239924 

2 months ago

Related Skills

#sql-server

Contact

Fillgoods Technology Co., Ltd.
173 Asia Centre Building, 15th-16th Floor, Sathorn Road, Thung Maha Mek, Sathon, Bangkok 10120 Google Map: https://g.page/aiyaoffice?share?share

About Fillgoods Technology Co., Ltd.

โลโก้บริษัท Fillgoods Technology Co., Ltd.

Fillgoods Technology Co., Ltd.Information Technology

Fillgoods เป็นระบบจัดการร้านค้าออนไลน์ ผู้ช่วยธุรกิจที่พร้อมสำหรับธุรกิจทุกขนาด เติบโตได้อย่างที่ต้องการ และได้กำไรสูงสุดสู่การพัฒนาเทคโนโลยี ระบบร้านค้าออนไลน์และฟีเจอร์ต่าง ๆ ที่ช่วยแก้ปัญหาอย่างตรง

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