Product Owner

• Collaborate with stakeholders (event organizers, customers, internal teams) to define the product vision and roadmap, ensuring alignment with Eventpop’s business objectives and customer needs.
• Communicate the product vision and strategy clearly to development teams and stakeholders, driving the product toward delivering maximum value.
• Own and manage the product backlog, breaking down features into well-defined tasks and user stories.
• Prioritize backlog items based on business value, customer needs, and technical feasibility, ensuring that the most important features are developed first.
• Continuously groom the backlog to keep it up-to-date and aligned with product goals.
• Work closely with the development, design teams to ensure the timely delivery of high-quality features.
• Facilitate sprint planning, daily stand-ups, and retrospectives to maintain clear communication and focus within the team.
• Serve as the primary contact for the development team, providing clarity and making real-time decisions during the development process.
• Engage regularly with business teams, marketing, and customer support to communicate product updates, gather input, and ensure alignment on the product’s direction.
• Gather and incorporate feedback from event organizers and users to refine the product and enhance its features.
• Maintain a deep understanding of Eventpop’s users and event organizers to ensure product features meet their needs and provide value.
• Collect and analyze user feedback and behavior to guide product improvements and prioritize future development.
• Define and establish acceptance criteria for product features, ensuring that they meet the agreed quality and functionality before release.
• Own the final decision on whether a feature is ready for release, ensuring that it aligns with product goals and user expectations.
• Stay informed of industry trends, competitor offerings, and emerging technologies to ensure Eventpop remains competitive in the event and ticketing space.
• Apply this market knowledge to innovate and introduce new features that drive user engagement and business growth.

Qualifications & Skills

• Bachelor’s degree in Business, Computer Science, or a related field.
• 3+ years of experience as a Product Owner, Product Manager, or related role. Experience in software development is a plus.
• Strong knowledge of Agile frameworks like Scrum.
• Ability to understand technical requirements, work with development teams, and manage software releases.
• Strong data analysis skills with experience in using data to inform product decisions and improve user experience.
• Excellent verbal and written communication skills to clearly convey product vision, updates, and priorities to diverse teams.
• Proven ability to solve complex issues, balance competing priorities, and make decisions in a fast-paced environment.
• A deep understanding of user needs, UX principles, and a passion for delivering exceptional customer experiences.

Bonus Points

• Experience in the event management, ticketing, or entertainment industry.
• Familiarity with tools such as Jira, Confluence, and product analytics platforms

Company Benefit:

• 5 working days
• Company laptop: MacBook
• Co-working space near BTS Punnawithi
• Free drink bar
• Annual leave 15 days
• Group health insurance with dental claim
• Travel allowance (on-site event)
• Annual salary increment (base on performance)