โลโก้บริษัท Ematic Solutions Thailand

Junior Solutions Engineer

Ematic Solutions Thailand - Entry-Level, Full time - วัฒนา กรุงเทพมหานคร
฿25,000-฿30,000

REQUIREMENTS

  • Have 0-2 years of working experience with a Bachelor’s degree or equivalent
  • Have >1-year Customer / Technical Support experience. Fresh graduates with internship experience with Customer / Technical Support are welcomed to apply.
  • Have impeccable written and verbal communication skills in both English and local language
  • Have advanced Microsoft Office skills (Excel is a must and obsessed to Data Analytics)
  • Basic understanding and knowledge in Rest API.
  • Basic programming language such as PHP, Javascript, CSS, SQL, HTML
  • Have excellent organizational skills and have demonstrated the ability to work in a fast-paced, high-pressure environment for long periods of time.
  • Are committed to excellence, and self-improvement
  • Basic knowledge and understanding in Marketing Technologies like Messaging, Analytics CDP, Attribution is an added advantage.
  • Have a strong interest in problem-solving translated from data.  

RESPONSIBILITIES

  • Provide onboarding support to new customers by following the established SOP’s
  • Timely execution of requests (Customer or technical) from the customer success team
  • Gather user feedback and needs, and provide constructive suggestions to internal and external stakeholders to ensure smooth customer service flow
  • Work with cross-functional team on ad-hoc projects for anything customer related
  • On-going daily support for existing customer focused on retention and growth 
2 months ago

Related Skills

#css#html#javascript#php#sql

Contact

Ematic Solutions Thailand
7 Summer Point Level 2, Office No.12, Soi Sukhumvit 69, Phra Khanong Nua, Wattana, Bangkok 10110, Thailand

About Ematic Solutions Thailand

โลโก้บริษัท Ematic Solutions Thailand

Ematic Solutions ThailandInformation Technology

Ematic Solutions was built with a mission to drive real value for companies large and small with their digital marketing. We believe in an innovative approach to the way marketing technology can deliv

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