โลโก้บริษัท Data Wow Co.,Ltd

Customer Support Executive - Social Media App

Data Wow Co.,Ltd - Entry-Level, Full time - พระโขนง กรุงเทพมหานคร
฿20,000-฿25,000

Responsibilities:

  • Build and support the company's online community
  • Monitor, communicate, advise, and promote new products of the clients via a phone call and the company’s social media channels in Thai and English
  • Establish successful communication between the company and users, including announcements and release notes
  • Create a good relationship & engagement with users both in the app and external channels
  • Gather feedback from the communities and forward it to our stakeholders
  • Maintaining a positive, empathetic and professional attitude toward customers at all times
  • Enforce a professional collaboration with our development teams
  • Prepare daily, weekly and monthly progress reports and feedback
  • Monitor & manage users in the company’s social network application
  • Translate contents in applications from Thai to English and English to Thai
  • Oversee a high standard of customer support
  • Work on a variety of operational tasks to create a trustful and secure social environment

Qualifications:

  • Male/Female, age not more than 30 years old
  • Bachelor’s degree in any field
  • Good personality, Service mind, Work hard and be patient to pressure
  • Good Command of spoken, written, read and communication skill both Thai and Englis
  • Highly responsible, initiative, proactive and fast learner
  • Good communication, customer-oriented, problem solving skills
  • Ability to stay calm when customers are stressed or upset
  • Must be proficient in iOS/Android as a power user, Google Docs, and Social Media channels

Benefits:

  • Group health insurance.
  • Subsidized gym membership
  • You pick your equipment (Mac / Windows)
  • Semi Flexible working hour
  • Work from home day !!
  • Free Snacks and Drinks
  • Free lunch on Friday
  • Friday Wow Massage !!

Related Skills

#communication#english#service#servicemind#support

Contact

Data Wow Co.,Ltd
1778 Summer Hub Office Building, 6th Floor, Sukhumvit Rd., Phra Khanong, Klong Toey, Bangkok, 10110

About Data Wow Co.,Ltd

โลโก้บริษัท Data Wow Co.,Ltd

Data Wow Co.,LtdInformation Technology

Data Wow Co., Ltd. is a Japanese-Thai tech-startup company specialized in content and media moderation technologies. We are also expanding into a micro-task outsourcing platform as we strongly believe

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