โลโก้บริษัท Conicle Co., Ltd.

Technical Expert (Back-end)

Conicle Co., Ltd. - Entry-Level, Full time - พญาไท กรุงเทพมหานคร
฿25,000-฿35,000

DUTIES AND RESPONSIBILITIES:

  • Communicate to make Technical team and Customer Support and Service Executive team clearly understand informations, solutions and timelines
  • Research and diagnose the issue and find the best solution to resolve the problems, including to manage issue solving timeline with Technical team according to SLA
  • Troubleshoot the technical issues by Python and assign issue to Technical team
  • Ensure all issues are properly logged and resolved completely
  • Prepare and always update information of accurate and timely reports
  • Prepare technical knowledge notes or manual to share with internal teams
  • Improve issue management process to be more efficient

KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to diagnose and troubleshoot basic technical issues
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • Good basic with object-oriented design, data structures, algorithm
  • Good knowledge and skill MVC Web Framework
  • Good knowledge in programming structure and performance
  • Love to support other people and happy when the problems solved

TECHNOLOGY STACKS:

  • Python - Django Framework
  • MariaDB / MongoDB / Memcached / Redis
  • RabbitMQ / Celery
  • Docker and Kubernetes

EDUCATION AND EXPERIENCE:

  • 2-3 years working experience in Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role, but New graduates are also welcome.
  • Bachelor Degree in Computer Engineer, Computer Science, IT or other related fields
  • Experience working in web application development, Unix environments, mobile application development, information retrieval, networking, developing large-scale software system, version control system, and/or security software development
2 months ago

Related Skills

#back-end#communication#management#negotiation#python

Contact

Conicle Co., Ltd.
55 Tower A, 33 Space Building, 7-8th Floor, Soi Pradiphat 17, Pradiphat Road, Phyathai, Phyathai, Bangkok 10400

About Conicle Co., Ltd.

โลโก้บริษัท Conicle Co., Ltd.

Conicle Co., Ltd.Information Technology

‘Conicle’ มุ่งสร้างโซลูชันการเรียนรู้ครบวงจร ต่อยอดสู่ PeopleTech ตั้งเป้าเติบโต 10 เท่าใน 5 ปี “Conicle” สตาร์ทอัพ Series A สัญชาติไทย ผู้พัฒนาแพลตฟอร์มและโซลูชันด้านการเรียนรู้สำหรับองค์กร เดินหน้าพ

กรุงเทพมหานคร