โลโก้บริษัท Cigna

Manager-Digital Solutions (Product Owner)

Cigna - Entry-Level, Full time - ปทุมวัน กรุงเทพมหานคร
฿90,000-฿130,000

The Head of Digital Enterprise Solution at Cigna Thailand isexpected to act in a leadership role to identify key digital projects andsolutions for business readiness and collaborate with IT/GOIT, vendor,outsource and cross-functional/regional teams to fulfill the followingobjectives: 

1. Key Corporate Digital Projects:

· Lead planning and budgeting, user requirements,project management and execution to build key core corporate functions withdigital capabilities, and guide project team through successful delivery withsolid deliverables and timeline. Detailed scopes are below. 

· PDPA to comply legal regulation 

· Payment gateway for business scalability withcomplied security and smooth user experience 

· Business Contingency Plan 

· Work with IT, digital marketing and vendor bothlocal and regional team to ensure ongoing improvement and optimization 

· Release management to fix defects and roll-outenhancements 

· Ensure asset optimization, availability,scalability, and sustainability 

2. E-Commerce Platform:

· Business project manager to evaluate,prioritize, develop, and manage e-commerce project to implement and teste-commerce core functions 

· Ownership of e-commerce’s ability to provide self-servicefor Cigna customers, resulting in more convenience to receiving Cigna service,higher customer satisfaction and lower service calls to customer service team 

· Ensure delivery of E2E and Omni-channel customerexperience; Omni-channel means Online, F2F, TM, and future customer-facingchannels 

· Work with IT/ GOIT to ensure ongoing improvementand optimization 

· Release management to fix defects and roll-outenhancement 

· Ensure assetoptimization, availability, scalability, and sustainability  

· Work with cross-functionfor on-going BAU optimization  

· Serve as aprimary point of contact to communicate relevant information to SLT and workwith cross-functional teams, partners (Affinity & Direct Business), andvendors to integrate E-Commerce practice into Cigna core business strategy  

Qualifications /Specific Requirements:  

· Bachelor's Degreein computer engineering, computer science, or related fields  

· Advanced degreeis a plus.  

· At least 7 yearsof digital project with full life-cycle implementation (including businessrequirements, functional design, process design with scenario design andworkflow mapping, prototyping, testing, and defining support procedures.)  

· Proven leadershipof large digital projects  

· Experienceworking in insurance industry is preferred  

· Goodunderstanding of health/life insurance/ finance business, trends, patterns, andonline customer behavior within the industry  

· Experience withonline tracking tools such as Omniture, Google Analytics, or Web trends.  

· Familiarity withweb, mobile app and digital technology  

· Strong in PHP,JAVA, JSP, JS, XML, SQL, HTML, CSS, CMS, and project management tools  

· Cross-functionalcollaboration  

· Strongcommunication, presentation, and interpersonal skills  

· Fluent in English

   

2 months ago

Contact

Cigna
ชั้น 7 และ 10 อาคารคิวเฮ้าส์ เพลินจิต, 598 Phloen Chit Rd, ลุมพินี, Pathum Wan, Bangkok 10330

About Cigna

โลโก้บริษัท Cigna

CignaOther

Cigna Thailand is a subsidiary of Cigna, the U.S. based global health company servicing over 94 million customers worldwide with sales capability in 30 countries and jurisdictions. Cigna has a very lo

กรุงเทพมหานคร