โลโก้บริษัท Carmen Software

Application Counsultant

Carmen Software - Middle-Level, Full time - ยานนาวา กรุงเทพมหานคร
฿45,000-฿60,000

Job Summary : 

Facilitating the seamless integration of new clients into our system. Responsible for guiding businesses through the onboarding process, collaborating closely with clients to understand their unique requirements and configure Carmen solutions to meet their needs. Managing and overseeing the end-to-end implementation of Carmen solutions for clients. Your role involves understanding client requirements, configuring systems, coordinating with cross-functional teams and third parties integration, and ensuring the successful delivery of projects within specified timelines and budgets. You will be a key point of contact between the client and the internal project team, contributing to the overall success of Carmen system deployments.

Key Responsibility: 

  • Customer success team will ensure CARMEN users realize the most value out of their experience within CARMEN ecosystem. There should be no functional value which CARMEN already provides that is not realized by customers whose use cases match such value.
  • Customer success teams put themselves in the shoes of customers and ensure on boarding from their existing solutions into CARMEN runs smoothly and smartly.
  • This overall will intensify customer’s satisfaction and engagement in CARMEN from the spectrum of software exploration to paying customers to becoming an avid CARMEN fan.
  • Planning, executing, and delivering CARMEN software implementation projects to clients. 
  • Collaborate with cross-functional teams, manage project timelines and resources, and ensure successful project outcomes that meet or exceed customer expectations. Be a key liaison between clients and internal teams, contributing to the overall success of our Carmen implementation projects.
  • Monitor and manage risks throughout the project lifecycle to prevent issues that may impact project success.
  • Configure and customize the Carmen system to meet client-specific needs and requirements.
  • Collaborate with technical teams to ensure proper integration of Carmen modules.
  • Configure and customize the Carmen system to meet client-specific needs and requirements.
  • Conduct regular project status meetings and provide updates to clients on project progress.

Qualifications and Skills:

  • Bachelor's degree in Project Management, Business Administration, Information Technology, or a related field.
  • Proven experience managing ERP implementation projects.
  • Strong understanding of ERP systems and business processes.
  • Excellent communication and interpersonal skills.
  • Effective problem-solving and decision-making abilities.
  • Familiarity with project management tools and methodologies.
10 days ago

Related Skills

#english#erp#implementation#problem-solving#project-management

Contact

Carmen Software
891/24-25 Rama 3 Road, Bangpongpang, Yannawa, Bangkok 10120

About Carmen Software

โลโก้บริษัท Carmen Software

Carmen SoftwareInformation Technology

At Carmen Software, our mission is to empower hoteliers with cutting-edge finance solutions tailored to their unique needs. We strive to streamline processes, reduce workload, and enhance efficiency w

กรุงเทพมหานคร