โลโก้บริษัท Bizcuit Solution Co., Ltd.

Infrastructure Engineer

Bizcuit Solution Co., Ltd. - Entry-Level, Full time - กรุงเทพมหานคร
฿45,000-฿70,000

Infrastructure Engineer

Job Description

At Bizcuit, we are tackling one of the most exciting topic in business: use of Speech Analytic to transform the way business operates. With AI technology at its core and strong partnership with NICE - a world-leader in Contact Center solution, Bizcuit operates with a team of business consultants and technician to ensure that the solution can provide the maximum business benefit to customers.

We are looking for personnel who have knowledge in regards to IT Infrastructure and Network to provide installation and management of our solution with clients. This person would plan, prepare, and assist readiness at a given IT site during installation and provide management tasks after installation is completed, which may also involve troubleshooting if required.

We would provide necessary training to provide proper understanding for our solution in terms of how the overall system works and operates. You will receive certification from our solution partner.

Qualification

  • Infrastructure Security basics (VA Scan, Hardening)
  • Windows Server installation and configuration (account administration, permission configuration)
  • IIS Server installation and configuration
  • Microsoft SQL Server installation and configuration
  • Firewall configuration
  • VMWare configuration - optional
  • Voice recorder management (NICE and Genesys on Cloud) - preferable if possess

There are 2 scopes of work: pre-installation and post-installation.

Pre-installation:

  • Site preparation
  • Check if client has comply to site preparation checklist (and troubleshoot/advice if necessary)
  • Evaluate whether site is for further process

Post-installation:

  • Provide front-line support and basic troubleshooting should a problem preventing normal operation occur.
  • This personnel would also act as first contact channel for client should problem occurs.
  • The area of support focus around IT infrastructure, data integration, and specific application usage

 

2 months ago

Related Skills

#infrastructure#sql

Contact

Bizcuit Solution Co., Ltd.
219/13-15 5th Floor, Asoke Towers, Soi Asoke, Sukhumvit 21 Road, North Khlongtoey, Wattana, Bangkok 10110

About Bizcuit Solution Co., Ltd.

โลโก้บริษัท Bizcuit Solution Co., Ltd.

Bizcuit Solution Co., Ltd.Other

BIZCUIT is a subsidiary company under AT Vantage. Built from Over 20 Years of Market Research Experience Bizcuit is a data analytics solution company that enables brands to increase sales and improve

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